Sierra Servers upgrade

Project Description

The request was initiated by Adelle Lotter on 19 February 2018

There is a new version (3.3) of the integrated library system – Sierra – available which includes bug-fixes and enhancements on the current version we are running (3.1). According to the vendor we need to upgrade the OS of the servers before loading the new version – Cent OS 6/7 or Redhat 6/7 is required. It was recommended in ticket no 10189046 that the Library registers the request as a project for new VMs to be set up as an in-place upgrade may post more challenges (such as dependencies to be sorted out) than just a fresh install.


Project Progress


Overall Project Completion

  • 20%
  • 60%


  • 40%
  • 80%

1. Infrastructure Complete 100% Tasks 3 / 3


Finalizing server requirements, setting up the new environment, establish timelines

3 of 3 completedTasks

  • See system architects
  • Prepare new servers
  • Inform vendor of intention to migrate/update - set date

2. Server setup, migration, testing Complete 100% Tasks 4 / 4


Completion date: 30 August 2018

Finalizing Sierra user side for the migration, final backups of data for recovery purposes shutting users out of the system for migration.

Quick post-migration testing of administration module.

4 of 4 completedTasks

  • Prepare system for migration (Library side)
  • Coordinate backups and downtime for migration
  • Preliminary testing before switchover
  • Switchover to new servers

3. Sierra upgrade Complete 0% Tasks 0 / 4


After migrating instance to new servers a date must be set to upgrade the software.

— issues installing / setting up backup client on new servers. Resolved 3 October.


0 of 4 completedTasks

  • Set date for upgrade with vendor
  • Communicate to staff and prepare system for upgrade
  • Coordinate backups and upgrade
  • Preliminary post-upgrade testing

4. Testing and project closure Complete 0% Tasks 0 / 2


Restoring all user access, fully testing functionality of various modules and closure.

0 of 2 completedTasks

  • Thorough system testing (Library modules)
  • Feedback to vendor and project closure

Project Discussion 2 Responses to Sierra Servers upgrade

  1. According to vendor repo needs to be opened up for bitbucket for self-upgrade to succeed – seems fine from our side, waiting for feedback on what they specifically need.

    November 2, 2018 at 8:55 am
  2. Having issues with running the Self-upgrade. In contact with the vendors to address problem.

    October 23, 2018 at 2:05 pm

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